MyTurn – Advanced Queue Management System

Customer App & Business Portal for Queue Management

Provide a seamless experience via web and mobile.

MyTurn Product Team

MyTurn Product Team

Customer Experience Platform Experts

Customer App & Business Portal for Queue Management
Published: jul. 02, 2025
Last updated: dez. 19, 2025

myturn offers mobility solutions that make it easy for customers to access your services from anywhere, providing a direct link between users and service locations like commercial stores, public institutions, and clinics.

The Web Portal and Mobile WebApp support the entire customer journey: from initial location search and service selection to scheduling, virtual ticket issuance, real-time service tracking, and final evaluation.

Smart Discovery

Locate services via georeference, name, category, or proximity. Filter results by the shortest waiting time for maximum efficiency.

Virtual Queuing

Issue virtual tickets for online services and manage subscriptions to customer service with visibility of wait times and queue volume.

Mobile & Portal Features

Proactive Alerts: Configure and receive real-time notifications regarding scheduling delays and periodic updates on current queue status.
Flexible Management: Empower users with the ability to perform online scheduling, attendance check-ins, and instant cancellations of bookings or virtual tickets.
Customized Portal: A tailored web experience featuring customized services and floor plans/maps of the physical service locations.
Attendance History: Users can access a full record of their previous service interactions and attendance history for their own reference.
Service Evaluation: Integrated tools allowing customers to rate and provide feedback on the attendance and service they received.
Free Provision

Complimentary mobile WebApp and web portal for all users.

Wait-Time Intel

Identify the number of customers and average wait times instantly.

User-Centric

Designed for seamless interaction with commercial and public sites.

Mobile App Web Portal Virtual Queuing Customer Experience Online Scheduling Service Tracking MyTurn App Seamless Interaction

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