MyTurn – Advanced Queue Management System
Enterprise Ready

Advanced Queue
Management

Optimize customer flow, reduce wait times, and improve service quality with our enterprise-grade solution.

Dashboard
50%
Wait Reduction
30%
Staff Efficiency
10M+
Served Daily
99.9%
Uptime SLA
Self Service Kiosk

"Designed to optimize the management of a customer journey."

Answer consumer challenges with an Intelligent & Radical Approach

myturn is a smart, flexible platform designed to optimize the customer journey and improve business processes.

Customer-Centric: Solutions for service, sales, and back-office.
Omnichannel: Integrated scheduling and queue management.
Hybrid: Choose between paperless, traditional queues, or both.
Flexible: Modular architecture that suits your specific business needs.

Workflow

How it Works

Scheduling Workflow

Scheduling
1

Select a service

2

Make a schedule

3

Stay on Day & Time

4

Attendance

5

Feedback

Ticketing Workflow

Ticketing
1

Select a service

2

Take a ticket

3

Your turn notifications

4

Attendance

5

Feedback

Complete Ecosystem

Everything you need to manage customer flow in one platform.

Ticket Dispenser Integration

• Integrated physical dispensers
• Automatic service categorization
• Configurable priority system

Monitor Display

• Customizable dashboards
• Real-time information
• Multiple layouts available

Management Backoffice

• Queue and service configuration
• Detailed reports
• User management

Multi-Store Management

• Consolidated view of all stores
• Comparative reports
• Centralized management

Multimedia Management

• Video and image uploads
• Content scheduling
• Remote screen management

Operations Workstation

• Call next customer
• Break management
• Service history

Electronic Tickets

• QR Codes for ticket retrieval
• SMS/Email notifications
• Zero paper waste

Appointment Management

• Online booking portal
• Automatic check-in
• Automatic reminders

Web Platform

• Responsive interface
• No installation required
• Automatic updates

SaaS or On-Premises

• Secure cloud hosting
• Local installation available
• Automatic backups (cloud solutions only)
• Disaster recovery available for premium clients or as per contract

Smart & Automated Management

• Algorithm-driven wait time calculation
• Automated resource allocation
• Predictive insights based on historical data

Multiple User Profiles

• Customizable permissions
• Action auditing
• Active Directory integration

Ready to transform?

Get Started Today